Flows

What are flows?

Flows are structured workflows that guide you through the advisory process, capturing client information and decisions in an organized way. Each flow is designed for a specific purpose and ensures you gather all necessary information for compliance and documentation.

When you create a session for an investor, you select which flow to use. The flow and session work together—the flow provides the structure, while the session stores all the information you capture.

Why flows matter

Flows ensure consistency and completeness in your advisory process by:

Guiding you through the right steps in the right order
Prompting for required information at each stage
Ensuring compliance documentation is captured
Creating a standardized process across your team

Available flows

Investment Advisory Flow

The complete workflow for providing investment advice, from initial client meeting through proposal generation.

Use this flow when:

Meeting with a new client for investment advice
Updating an existing client's investment strategy
Creating comprehensive investment proposals

Learn more: Investment Advisory Flow details

Order Execution Flow

A streamlined workflow focused on executing specific investment transactions.

Use this flow when:

Processing a specific buy or sell order
Executing predetermined investment decisions
Handling transaction-focused client requests

Learn more: Order Execution Flow details

Flows and sessions: how they work together

Flow: The structure and workflow (which steps, in what order)

Session: Your specific work with a client (the information captured)

Think of the flow as a template and the session as the completed document. Multiple sessions can use the same flow, but each session captures unique client information.

Example:

You use the Investment Advisory Flow (same structure) for three different clients, creating three separate sessions (each with different information).

Key things to know

One flow per session

Each session is linked to a single flow. You choose the flow when creating a new session based on what you're trying to accomplish with the client.

Flows can be customized

Your organization can configure which steps appear in each flow to match your specific advisory process and compliance requirements.

Learn more: Adjusting your flow in the Admin Application

Accessing flows

Quick guide: How to access and start flows

Sessions - Understanding how sessions store your work
Investors - The clients you're advising
Investment Advisory Flow details
Order Execution Flow details
Adjusting your flow in the Admin Application

Need help? Contact support

Updated on: 30/09/2025

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